The Business of Doing Good
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The Business of
Doing Good

Supporting organisations to deliver on good intentions

Centre for Financial Inclusion podcast
Larry Reed, director of the Microcredit Summit Campaign, recently sat down with Susy Cheston, senior advisor to FI2020, and Anton Simanowitz, co-author of the new book The Business of Doing Good, to discuss how organizations can do good work and turn a profit, particularly in the microfinance sector.

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Scaling in impact, not just in numbers ¦ 22 April 2015

The world is littered with the burnt-out wrecks of well-meaning people who have tried to take a weak organisation to scale... Read more>

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Sometimes seeing is the first obstacle to better outreach to the poorest ¦ 17 March 2015

"In my work with MFIs around the world, I have noticed that efforts to serve more poor people can stumble on the very first step: seeing them." Read more>

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Responding to needs and wants in a market-driven financial institution ¦ 11 March 2015

“Customer centricity” is the new buzz in the microfinance industry. More and more financial service providers are recognizing that their success is built on the success of their clients. But is it always a "win-win" scenario? Read more>

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Multiple lending in Cambodia: Red flag or market malaise? ¦ 9 March 2015

Multiple lending is on the rise in Cambodia. Is this a problem, and if so how can we respond appropriately at an institutional, sector and government level? Read more>

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We need good products, not just good organisations ¦ 5 March 2015

What if your social enterprise provides a great product that helps lots of people, but also has some unintended negative consequences? Read more>

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To whom are you accountable? ¦ 2 February 2015

Impact is now high on the agenda for Third Sector organisations. How do we ensure that a concern with impact drives real changes in the way that organisations work and the benefits they deliver, rather than just being about measurement and accountability? Read more>

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Creating good conversations to deliver impact ¦ 22 January 2015

How do we make B-Corps certification more than just a tick-box exercise, and ensure that the process drives bottom-line improvements in what the organisation delivers for society as well as shareholders? Read more>

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The unintended consequences of doing good ¦ 3 November 2014

Unintended consequences are both ubiquitous and invisible when it comes to the business of doing good. Excerpt from the Prologue of The Business of Doing Good. Read more>

Credit: D. Gorecki
A road less travelled ¦ 1 July 2014

The Universal Standards for Social Performance Management Implementation Guide provides financial service providers with practical guidance on how to improve strategies, governance, operations, and employee treatment - and features the work of AMK Cambodia, the centrepiece of our new book. Read more>

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Building a client-focused business model ¦ 20 June 2014

We will never be a leader in client service" a senior AMK manager told me. Coming from an organisation that is proudly client focused, this statement struck an odd note. Read more>